Your privacy matters to us. This page explains exactly what personal information ug77 collects, why we collect it, how it is used, and the rights you have as a player based in the Philippines. We are committed to handling your data responsibly and transparently at all times.
Last updated: June 2025. This policy applies to all players registered on the ug77 platform in the Philippines.
When you register an account on ug77, we collect your full name, date of birth, nationality, and a valid government-issued ID to verify your identity and confirm that you meet the minimum age requirement of 21 years. Your contact details — including your mobile number and email address — are also collected so we can communicate account updates, transaction confirmations, and important platform notices directly to you. We may request additional documents such as proof of address or a selfie with your ID if our verification team requires further confirmation of your identity. All identification data is stored in encrypted form and is only accessible to authorised personnel involved in account management and compliance. We do not collect more personal information than is necessary for the purposes described in this policy, and we do not retain identification documents beyond the period required by applicable Philippine regulations.
To process deposits and withdrawals in Philippine pesos (PHP), ug77 collects payment-related information including your e-wallet account details, bank account number, and transaction history on the platform. This financial data is used solely to facilitate your transactions, detect fraudulent activity, and comply with anti-money laundering obligations applicable in the Philippines. We do not store full card numbers or complete banking credentials on our servers — payment processing is handled through secure, locally compliant payment gateways. Transaction records are retained for the period required by Philippine financial regulations and are not shared with third parties for marketing or commercial purposes. If you have questions about a specific transaction, you can review your history after logging in or contact our support team for assistance.
When you access ug77 through a mobile browser or any supported device, we automatically collect technical data such as your IP address, device type, operating system, browser version, and session duration. This information helps us optimise platform performance, identify and resolve technical issues, and ensure that the experience is consistent across different devices used by Filipino players. Usage data — including the games you play, pages you visit, and features you interact with — is analysed in aggregate to improve our platform and tailor the experience to what our players actually use. We do not use device data to build individual advertising profiles or sell this information to third-party advertisers. Device and usage data is retained for a limited period and is automatically purged once it is no longer needed for operational or compliance purposes.
ug77 uses cookies and similar session technologies to keep you logged in, remember your preferences, and maintain the security of your account during each visit. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as login and account management. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external networks. You can manage cookie preferences through your browser settings, though disabling essential cookies may limit your access to certain platform features. By continuing to use ug77 after being informed of our cookie practices, you consent to the use of cookies as described in this policy.
ug77 uses your data only for the purposes listed below. We do not sell your personal information to any third party.
Your personal and identification data is used to verify your identity, confirm your eligibility to play, and protect your account from unauthorised access. We may use this data to investigate suspicious activity and enforce our Terms and Conditions where necessary.
Financial data is used exclusively to process your deposits and withdrawals in PHP through our local payment partners. Transaction records are maintained for compliance with Philippine financial regulations and are not used for any other commercial purpose.
We use your contact details to send you account-related notifications such as deposit confirmations, withdrawal updates, and security alerts. You may also receive platform announcements about new features or policy changes, which you can manage through your account notification settings.
Aggregated and anonymised usage data helps us understand how Filipino players interact with ug77, which allows us to improve game performance, navigation, and overall platform quality. No individual player is identified in this analysis, and the insights are used solely for internal development purposes.
ug77 may be required to share certain player data with Philippine regulatory authorities, law enforcement agencies, or financial compliance bodies when legally obligated to do so. We will only disclose the minimum information necessary to satisfy a valid legal request and will notify you where permitted by law.
We use account activity data to monitor for signs of problem gambling behaviour and to enforce any self-exclusion or limit-setting requests you have made through our Responsible Gaming tools. This monitoring is carried out in your interest and is not shared externally.
Under applicable Philippine data privacy law, you have the following rights regarding your personal information held by ug77.
You have the right to request a copy of the personal data ug77 holds about you at any time. We will respond to verified access requests within a reasonable timeframe and provide the information in a clear, readable format.
If any of your personal information held by ug77 is inaccurate or out of date, you have the right to request that it be corrected. You can update basic account details directly through your account dashboard, or contact support for assistance with more complex corrections.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal obligations to retain certain records under Philippine financial and gaming regulations. Requests for erasure will be assessed on a case-by-case basis.
You have the right to object to the processing of your personal data for purposes beyond what is strictly necessary for your account and transactions. Where your objection is valid and not overridden by a legal obligation, we will cease the relevant processing activity promptly.
Where technically feasible, you may request a structured, machine-readable copy of the personal data you have provided to ug77. This right applies to data processed on the basis of your consent or for the performance of your account contract with us.
To exercise any of the rights listed above, contact the ug77 support team using the email address shown in the footer of this page. Please include your registered account details and a clear description of your request so we can process it efficiently. We may need to verify your identity before acting on any data-related request to protect the security of your account. For general questions about how ug77 handles data, the FAQ page covers the most common privacy-related queries in plain Philippine English. You may also review our Terms and Conditions for additional context on how your account and data are managed.
If you have any concerns about how your personal data is handled, visit our FAQ page for quick answers, or log in to your account to review your current privacy settings. New to ug77? Register now and start playing on a platform built with Filipino players' privacy in mind.